Privacy Policy

At VanPro Property Solutions Inc., we prioritize the protection and security of our clients’ personal information. This policy outlines our standards for collecting, using, and safeguarding your data in compliance with the Personal Information Protection Act (PIPA) in British Columbia and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). By accessing vanprogroup.ca, you agree to the terms of this Privacy Policy.
 

1. Information Collection
 

VanPro Property Solutions Inc. collects information directly from clients and website visitors through email inquiries, digital contact forms, and on-site consultations.

• Personal Identifiers: We collect your full name, email address, phone number, and physical property address.

• Project Specifications: We record detailed descriptions of your desired services, including painting, flooring, renovation, and demolition requirements.

• Automated Data: Our Wix-hosted site automatically collects technical data, such as IP addresses, browser types, and usage patterns (click-stream activity), to optimize site performance.
   

2. Use of Information
 

The data we collect is utilized strictly to deliver our project management and contracting services.

• Service Fulfillment: We use your information to provide accurate project estimates, manage construction timelines, and schedule consultations.

• Logistics Coordination: Your data allows us to coordinate various trades and specialized subcontractors for your site.

• Communication: We use your contact details to provide project updates, respond to inquiries, and send administrative notices regarding your service agreement.
   

3. Third-Party Sharing
 

VanPro Property Solutions Inc. does not sell, rent, or trade your personal information to third-party marketers.

• Subcontractor Collaboration: We share necessary project details—such as property address and scope of work—with our vetted, licensed, and insured subcontractors to perform specialized tasks like demolition or junk removal.

• Legal Compliance: We may disclose information if required by law, such as in response to a subpoena or to protect the safety and rights of our organization.
   

4. Data Security & Storage
 

We employ robust physical, technical, and procedural measures to protect your information.

• Secure Hosting: Our website is hosted on the Wix.com platform, which stores data on secure servers behind industry-standard firewalls.

• Encryption: We utilize standard encryption protocols to ensure all digital form submissions are transmitted securely.

• Authorized Access: Access to your personal information is limited strictly to authorized personnel and partners who require the data to perform their duties.
   

5. Your Rights & Access
 

You have the right to access and correct the personal information we hold about you.

• Access Requests: You may request a copy of your personal data at any time by contacting our office.

• Accuracy: We aim to keep your information up-to-date. Please notify us of any changes to your contact information or project status.